Refund and Returns Policy
Which Mobile Refund Policy for Mobile Phone Accessories
At Which Mobie, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your mobile phone accessory purchase, we are here to help.
Here’s what you need to know about our refund policy:
Eligibility: Our refund policy applies to all mobile phone accessories purchased on our website.
Duration: You have 5 days from the date of purchase to request a refund.
Refund Process: To request a refund, please contact us at refund@whichmobile.com.pk . We will provide you with instructions on how to proceed with your refund request.
Condition of Product: In order to be eligible for a refund, the mobile phone accessory must be returned in its original, unopened and unused condition, with all original packaging and components included.
Shipping: The cost of shipping the product back to Which Mobile is the responsibility of the customer. We recommend using a trackable shipping method to ensure that your return arrives safely.
Processing Time: Once we receive your return, we will inspect the product and process your refund within 3 Working Days. The refund will be credited to the original payment method used for the purchase.
Exceptions: In the case of a defective or damaged product, we will replace the product at no cost to you. If a replacement is not possible, we will process a refund.
Limitation of Liability: Our refund policy does not cover damages resulting from accidents, abuse, or normal wear and tear. Our liability under this policy is limited to the amount of the original purchase price.
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at refund@whichmobile.com.pk . We are always here to help and ensure that your experience with Which Mobile is a positive one.